Refund & Returns Policy

đź’° Refund & Returns Policy

Last updated: [05/30/2025]

At Olleb Fullz Enterprise, we’re committed to delivering high-quality digital and physical products and services. Please review our refund and return policy carefully, depending on what you’ve purchased.


🔹 1. Digital Products (Instant Downloads)

Our digital products (eBooks, templates, planners, guides, etc.) are delivered via instant download upon purchase. Because these are intangible and instantly accessible, all sales are final and non-refundable.

âť— Refunds are only issued if:

  • The file is corrupt or fails to open

  • You received the wrong product

To request a refund, contact us at contact@ollebfullzenterprise.com within 7 days of purchase, including your order number and a brief explanation.


🔹 2. Physical Products

We accept returns or exchanges for physical products within 7 days of delivery, as long as the item is unused and in its original packaging.

📝 Conditions:

  • Return shipping is the customer’s responsibility unless the item is defective or incorrect.

  • A refund will be issued once the product is returned and inspected.

Items not eligible for return:

  • Opened or used items

  • Custom or made-to-order products

  • Clearance items

To begin a return, email us with your Order ID and reason.


🔹 3. Custom Digital Services

We offer services such as:

  • Branding or business audits

  • Custom templates or design

  • One-on-one coaching

  • Social media strategy sessions

  • Digital consulting services

These are custom-built and time-based, so we do not offer refunds once work has begun.

⏱️ Cancellation & Refund Terms:

  • If work hasn’t started: You may request a full refund within 24 hours of purchase.

  • After work has started: No refunds will be issued for time-based or personalized services.

If you are unhappy with a service you received, contact us within 7 days of delivery. We’ll make every effort to resolve the issue with edits or adjustments if applicable.


📬 Contact Us

Need help with a product or refund request?
Reach out anytime at:

Email: contact@ollebfullzenterprise.com